Trustworthy Guidance in: Technology EnablementDigital TransformationDigital AnalyticsCustomer ExperienceDigital (Doorstep) EngagementCybersecurityInfrastructure ModernizationManaged Services & SupportField Services & Support

Trustworthy Guidance in Technology Enablement

Drive Your IT Strategy with the LAM Engagement Model

Our clients typically come to LAM because they struggle to keep up with the ever-changing vendor landscape.
On top of all that change, clients also leverage our expertise in holding vendors accountable.

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Our Practice Areas

LAM Engagement Model

Insight


Billing Breakthrough™
Contract Clarifier™

Billing Breakthrough™

Detailed snapshot of all your monthly technology expenses.





Contract Clarifier™

In-depth summary of your service expiration dates and remaining commitments.


Strategy


Supplier Shootout™
RFP Vendor Validation™

Supplier Shootout™

Side-by-side comparative analysis of multiple solution options..




RFP Vendor Validation™

Formally documented approach to procurement of competitive services.



Execution


Dedicated Delivery™
Dedicated Disconnect™

Dedicated Delivery™

Oversight for the implementation of new services.





Dedicated Disconnect™

Documented tracking of service disconnection and billing cessation.




Support


Lifecycle Support

Lifecycle Support

Supplier accountability, including billing & disputes.
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- Time to REACH OUT -

You may be surprised by what we can handle.

Testimonials

Our Core Values

Servant’s Heart

Service is a privilege

Client Driven Focus

Your needs come first

Predictable Performance

You can count on us

Family Spirit

We take care of each other

Important Articles

Latest News & Blog

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Security Tabletops – We were ready for that!

In today’s rapidly evolving threat landscape, cybersecurity incidents are not just possible; they are highly probable, and almost inevitable. As organizations increasingly rely on digital infrastructure, the stakes have never…
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How do I keep my best (contact center) agents from leaving?

The typical tenure of a contact center agent pretty short, sometimes even less than a year.  This short tenure is largely due to the high-stress nature of the job, low…
- Time to REACH OUT -

You may be surprised by what we can handle.